Reference

Terms That Keep Your Account Clear

One rule set covers your mpo300 account, wallet actions, mobile browser use, tablet access, and entry to Live Dealer Lobby, Rooster Rumble, E-Sports Arena, Crash Games, Super Bingo…

Account rulesDANA termsOVO termsGoPay termsQRIS checks
mpo300 Terms That Keep Your Account Clear
HELP PATHS

Reach Us About Term Questions

Clear answers reduce account delays. If a term affects your login, DANA deposit, QRIS scan, withdrawal check, or access to a game room, contact us before repeating the same action.

Live Chat Use live chat from the bottom-right bubble between 09:00 and 01:00 WIB. Send your account ID, the term section you are asking about, and a screenshot if the issue appears during checkout.
WhatsApp Desk Message our WhatsApp channel during the same WIB hours when you need a written answer about account status, payment rules, or document checks. We ask for the registered mobile number before discussing terms.
Email Record Email support with a clear subject such as Terms Request, then describe the account step involved: open account, login, DANA payment, QRIS scan, or withdrawal. We reply with traceable wording.
ACCOUNT CARE

How We Keep Terms Records

Terms are only useful when we can apply them consistently. We keep account, payment, cookie, and security records so we can explain why a login, wallet action, or game-room access was accepted…

Profile Data

We store your registered name, phone number, account ID, and wallet references because the terms require account ownership checks. If a DANA or GoPay sender name differs, support may ask for extra confirmation.

Cookie Records

Cookies help us remember login sessions, language choices, and accepted term prompts. You can clear them in your browser, but a fresh login may ask you to accept the current wording again.

Security Checks

Password resets, PIN changes, and new-device logins are recorded under the terms to protect your account from shared access. We may ask for phone confirmation before allowing wallet or withdrawal changes.

Record Retention

We keep term acceptance logs, wallet references, chat transcripts, and security events for as long as needed to handle account duties, payment disputes, fraud checks, and lawful requests tied to your account.

Change Requests

Ask support to correct profile data, update a phone number, or explain a term-linked decision. We check your account ID, recent login path, and payment method before changing sensitive records.

Payment Matching

DANA, OVO, GoPay, and QRIS records are matched to your account before wallet credit or withdrawal approval. The terms let us hold mismatched payments while we confirm sender, amount, and account ownership.

Answers Before You Accept Terms

Read these answers before you open an account or continue after a term update. They explain how the Terms & Conditions affect wallet use, account data, cookies, lawful access, and support contact. If your case involves a live payment, failed login, or withdrawal check, send the exact account step to support so we can answer against your record.

They apply when you open an account, log in, accept updated wording, use DANA, OVO, GoPay, or QRIS, enter a game room, request a withdrawal, or contact support about your account.

The terms allow us to hold the wallet action while we check account ownership. Support may ask for the registered mobile number, account ID, and proof that the DANA sender belongs to you.

Yes. When we update the terms, we may show a prompt at login or before wallet use. Continuing after that prompt means you accept the current wording for future account actions.

Contact live chat, WhatsApp, or email with your account ID and registered phone number. Tell us whether you need profile data, term acceptance history, payment references, cookie details, or security-event records.

A withdrawal can be held if wallet names differ, a new device appears, a PIN was recently changed, or support needs to confirm the account owner. We explain the required check through your support channel.

Access and eligibility depend on local law and are available only where local law permits. If your location, device, or connection suggests restricted access, the terms let us limit account use.

Cookies record sessions, language choices, and term prompts so you do not repeat the same acceptance step every visit. Clearing cookies can trigger a new login check or another acceptance prompt.