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Legal Terms Before You Open

mpo300 puts account terms, privacy rules, cookie choices, and payment-record handling in one place before you open your account.

Account termsPrivacy rulesCookie choicesDANA OVO GoPay QRIS
mpo300 Legal Terms Before You Open
CONTACT PATHS

Reach Us About Legal Changes

A legal request needs a clear path, not a vague chat thread. We handle account terms, privacy questions, cookie choices, payment-record disputes, and data correction requests through named channels so you know…

Live Chat Use Live Chat from 09:00 to 01:00 WIB for account-term questions or access notices. From mobile, open the menu, choose Help, then Legal, and tell us the account step that triggered your question.
WhatsApp Legal Line Use the WhatsApp channel shown inside your account footer when you need to send a screenshot, wallet receipt, or name-matching proof. We check legal requests against your account email before making any change.
Email Request Send formal legal requests to [email protected] from the email on your account. Include your username, request type, last wallet method used, and the specific data or account rule you want checked.
DATA CARE

How We Handle Legal Data

Legal care starts with knowing which data we hold and why we hold it. We collect only what is needed to run account access, payment checks, support records, security logs, cookie settings…

Account Access

Your login record, mobile verification, and device session help us confirm that the account is being used by the right person. You can check active sessions from Profile then Security after signing in.

Data Matching

For name changes or wallet edits, we compare account name, DANA, OVO, or GoPay sender name, QRIS receipt, and identity proof when needed. We do this before changing legal account records.

Cookie Choices

Cookies help remember login state, language, and security checks. On Android Chrome, tap three dots, Settings, Site settings, then Cookies if you want browser-level control before returning to our legal settings.

Record Retention

We keep transaction logs, support chats, login history, and policy request records as long as needed for account, dispute, tax, and security duties, then reduce or remove data when no longer required.

Correction Requests

If your email, phone number, name, or wallet detail is wrong, contact us before your next withdrawal request. We may ask for a matching receipt and account email to prevent false changes.

Lawful Access

If local law, location checks, or account data affect your access, we may restrict the account while we check records. Access and eligibility depend on local law and only apply where local law permits.

Legal Questions You May Ask

Before you join, you may want clear answers about account rights, privacy, wallet records, and access rules. These legal FAQs explain what we check, how you can contact us, and what happens when account data or local law needs extra attention.

Access depends on local law and is available only where local law permits. We may use location signals, account data, and payment records to decide whether your account can be opened, used, or restricted.

Your account is covered by our account terms, privacy rules, cookie settings, and game rules for areas such as Live Dealer Lobby, Crash Games, Super Bingo, and E-Sports Arena. Read them before depositing.

We collect account email, mobile number, login records, wallet sender names, QRIS receipts, support messages, and device signals when needed. These records help us handle access, disputes, correction requests, and security checks.

Yes, you can request a change through Live Chat, WhatsApp, or [email protected]. We may ask for a clear receipt, account email confirmation, and identity proof before editing wallet or name records.

We use those records to confirm sender names, trace disputed transactions, check withdrawal requests, and protect your account from false claims. They are legal account records, not separate promo or game records.

Contact Live Chat from 09:00 to 01:00 WIB or email [email protected] from your account email. Tell us which data you want checked and include your username for faster matching.

We will tell you which account rule, data mismatch, payment record, or local-law issue needs checking. You can send proof through the listed support channel, and we will assess the record before changing access.